Serviceability

Courier partners are organizations that offer delivery services for packages, parcels, documents, or goods. This resource allows sellers to create schemes, which are predefined plans with various preconfigured settings. Sellers can then utilize these schemes to create accounts and choose self-shipping options if desired. Once set up, sellers can utilize these accounts to establish rules based on factors like customer location and product type. These rules assist in efficiently managing delivery partners and prioritizing deliveries based on specific criteria. For example, a seller specializing in furniture can choose self-ship for items that require assembly and assign a partner for other furniture items.

A delivery zone is composed of specific localities and corresponding stores equipped to serve them. It represents predefined geographic areas, each comprising a cluster of localities strategically mapped out based on logistical considerations and customer demand. Within these delivery zones, carefully selected stores are designated to fulfil orders, ensuring efficient and timely delivery to customers residing within the specified localities. Each store is strategically positioned to optimize coverage and minimize delivery times, enhancing the overall delivery experience.

Packaging material refers to the materials used to wrap and protect products during shipping or storage. Shipments are collections of products being transported together. The Custom packaging resource enables sellers to create rules based on brand, category, or department, which can be applied to this shipments. These rules are then linked to specific packaging materials, detailing weight and quantity capacities. Sellers can thus efficiently combine or split shipments, optimizing delivery partner costs and enhancing logistics flexibility.