Logistics
Serviceability API's
The delivery-time endpoints are tailored for managing the expected delivery times between different regions for a specific courier partner within a logistics scheme. The endpoints supports CRUD operations for delivery time records. Each record captures details such as the origin and destination (identified by country, state, city, sector, and pin codes), as well as the minimum and maximum delivery times required to transport goods between these locations. Business partners can use this endpoint to configure region-based delivery times that reflect realistic expectations, which are critical for planning and optimizing logistics operations. By integrating this API, external developers can dynamically manage and update delivery time information based on real-time data or changes in logistics strategies. The delivery time data provided by this endpoint is essential for determining accurate shipping estimates, improving route planning, and setting customer expectations. For instance, during the order allocation process, the core logistics system can utilize this information to decide on the most efficient routes and courier partners, ensuring timely delivery of goods. By managing delivery times effectively, businesses can enhance operational efficiency, reduce delivery delays, and improve overall customer satisfaction.
The serviceability endpoints are designed to manage and track the availability of delivery and related services in specific geographical regions. It provides CRUD operations for serviceability records, which include detailed information about the capabilities offered in each area. These capabilities include first-mile and last-mile service availability, cash on delivery (COD) limits, the ability to perform doorstep returns and quality checks, and other logistics related features such as pickup cutoffs and installation services. Logistics providers can use this endpoint to define service parameters for different regions, identified by country, state, city, sector, and pin codes. By integrating this endpoint into their systems, external developers can programmatically manage serviceability data, ensuring that their logistics operations align with the latest service offerings. The serviceability data captured by this API is crucial for the core decision-making processes when allocating stores and delivery partners (DPs). For example, during the allocation process, the core system can refer to this data to decide which delivery partners are suitable for a particular order based on their service capabilities and regional constraints. This allows businesses to optimize their delivery network and ensure that services are only offered where they are fully supported, leading to more efficient operations and improved customer satisfaction.